Healthcare and Communication

Topics: Health care, Medicine, Health care provider Pages: 4 (1063 words) Published: April 17, 2012
Communication and Healthcare
February 26, 2012

Healthcare is a continuous growing field, within this field you are faced with many diverse cultures that have different values, beliefs, practice and customs of a special group. Among the many challenges facing healthcare is the role of language and cultural barriers that can affect health care and the quality of care that a patient may receive. Healthcare provider interactions, preferred treatment of care are some of the cultural behaviors that are encountered in the daily decision making process. Cultural behavior and the value can affect such use in preventive health care, health related lifestyle, and sources of health related knowledge. The challenge in healthcare today is the number of the patient population that is diverse from the usual United States population.

Effective Communication
The growth of the culturally and linguistically diverse population has led to many efforts to encourage or ensure that health care systems respond to the distinct needs of culturally and linguistically different patients by becoming “culturally competent” Just as with the concept of culture, there are many definitions of cultural competency. However, most definitions are derived from one developed by mental health researchers who defined cultural competence as “a set of congruent behaviors, attitudes, and policies that come together in a system, agency, or amongst professionals and enables that system, agency, or those professionals to work effectively in cross-cultural situations” (Cross et al. 1989, cited in Brach and Fraser 2000: 182). Effective communication between patients and physicians who are culturally and linguistically different implies the employment of strategies to provide culturally competent health care. At a minimum, effective communication means that all participants in the communication comprehend and understand the content of the communication. Beyond this minimum, effective...

References: Neulip, J. W. (4th Edition 2009). Intercultural Communication. In J. W. Neulip, A Contextual Approach. Sage Publications.
Singleton, K., Krause, E., (Sept. 30, 2009) "Understanding Cultural and Linguistic Barriers to Health Literacy" OJIN: The Online Journal of Issues in Nursing. Vol.
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