Customer Service

Topics: Evaluation, Customer service, Customer Pages: 4 (566 words) Published: July 11, 2013
Assignment Brief: Cambay Institute of Hospitality Management-Gandhinagar |Qualification |BTEC HND Level 5 in Hospitality | |Unit Number and Title |3. CUSTOMER SERVICE – QCF Level -4 | |Start Date | | |Deadline |Formative Assessment Date: | | |Summative Assessment Date: | | |Please submit your assignment in two sets with Ms. Bijal Vyas, Library In-charge and get your| | |copy duly acknowledged and signed. | | |You may also send a soft copy of the assignment to the assessor by mail before the prescribed| | |deadline. | |Assessor Name & Specialization |Mr. A.K.Hamilton / Customer Service | |Assignment Title |Understand Customer Service Policies within business and Service Contexts. |

|The purpose of the assignment is to enable the learner to; | |LO1: Understand Customer Service Policies within business and Service Contexts.. | |Scenario:...
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