Cab Service

Topics: Taxicab, Cabriolet, Customer service Pages: 2 (548 words) Published: November 7, 2014
Executive Summary
Taxi cab service has become very popular now a days. The way it has grown in the market is very commanding. At least one person from a household would have used a cab service in recent times. Most of the things in cab services are advanced in technology wise. One most important thing that many of these cab services is lacking is the GPS tracking. Most of the cab services now are depending on a phone call when they have to track their colleagues. This is wasting a lot a time and in long time it has its effect financially also. When is there is no definite track of the cars there is a lot of chances for unnecessary transport of a car due to lack of information about all the cars. This has an adverse effect on usage of fuel. Now a days customers are having many options to choose a cab service. One search in Google give them immense options of choosing a cab service. So a cab service representative should be quick enough to get back to the customer about when they are available at the customers place.

GPS tracking can make life easier by giving quick options to the cab service representative. This is the best alternative for them to speed up their process and make sure customer stays with them. By introducing a GPS tracking in all the cars it is easy for a cab service representative to find out where all the cars are and when a customer calls them regarding a pick up from a certain location, the representative can give the estimated time to the customer immediately and also inform the nearest driver to go to the pickup location. This process definitely saves a lot of time for cab service representative, customer and the cab driver. When the information about the location of cab is accurate the most nearest cab can be sent to the pickup location. This will save a lot of fuel for them. Estimated time for the customer to get dropped to his location can also be given to the customer that makes the customer easy to manage his commitments. Our...
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